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When I Call Someone, I Can Hear Them But They Can't Hear Me?

Published in Troubleshooting 2 mins read

This issue is likely caused by a problem with your microphone, which is the device that transmits your voice during a call. Here are some common reasons why you might be experiencing this:

  • Microphone is muted: Check if your microphone is muted on your device. This is often a simple oversight.
  • Microphone is disabled: Ensure your microphone is enabled in your device's settings or the calling app.
  • Microphone is disconnected: If you're using an external microphone, make sure it's properly plugged in and connected to your device.
  • Microphone is faulty: The microphone itself might be damaged or malfunctioning. Try using a different microphone to test.
  • Driver issues: Outdated or corrupted microphone drivers could be causing the problem. Update or reinstall your drivers.

If you're using a computer:

  • Check your sound settings: Go to your sound settings and make sure your microphone is selected as the default input device.
  • Test your microphone: Most operating systems have a built-in microphone test feature. Use this to confirm if your microphone is working correctly.

If you're using a mobile phone:

  • Check the microphone for obstructions: Ensure there's no dust or debris blocking the microphone opening.
  • Restart your phone: Sometimes a simple restart can fix minor software glitches.

If you've tried these steps and you're still experiencing the issue, you might need to contact your device manufacturer or a technical support specialist for further assistance.

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