A2oz

How do I Reset my Polycom VVX 150?

Published in Technical Support 2 mins read

There are a few ways to reset your Polycom VVX 150, depending on what you're trying to achieve:

1. Soft Reset:

A soft reset will restart your phone without erasing any settings or data. This is useful for resolving minor issues, like temporary freezes or glitches.

  • To perform a soft reset:
    • Press and hold the "Home" button for about 10 seconds.
    • Release the button when the phone restarts.

2. Factory Reset:

A factory reset will erase all settings and data from your phone, returning it to its original state. Use this option only if you need to troubleshoot more serious problems or if you are selling or giving away the phone.

  • To perform a factory reset:
    • Go to the "Settings" menu.
    • Select "System".
    • Choose "Factory Reset" or "Restore Factory Defaults".
    • Follow the on-screen prompts to confirm the reset.

3. Resetting Network Settings:

This option resets your phone's network settings, including Wi-Fi passwords and Bluetooth pairings. This can be helpful if you're having trouble connecting to a network or if you've forgotten your Wi-Fi password.

  • To reset network settings:
    • Go to the "Settings" menu.
    • Select "Network".
    • Choose "Reset Network Settings".
    • Follow the on-screen prompts to confirm the reset.

Remember to back up any important data before performing a factory reset.

Related Articles