A2oz

Why Won't Steam Guard Send Me a Code?

Published in Steam Support 2 mins read

There are several reasons why you might not be receiving Steam Guard codes. Here's a breakdown of common issues and potential solutions:

1. Check Your Email Inbox and Spam Folder

Steam Guard codes are typically sent to your registered email address.
First, check your inbox for an email from "Steam Support".
If you don't see it, check your spam folder.
Sometimes, emails from Steam might get flagged as spam by your email provider.

2. Verify Your Email Address

If you haven't verified your email address with Steam, you won't receive Steam Guard codes.
To verify your email, go to your Steam Account Settings and click on "Email Address".
Follow the instructions to verify your email address.

3. Ensure Your Phone Number is Correct

If you've set up Steam Guard Mobile Authenticator, ensure your phone number is up-to-date in your account settings.
An incorrect phone number will prevent you from receiving codes.

4. Restart Your Device

Sometimes, restarting your device can resolve temporary issues that might be preventing you from receiving Steam Guard codes.

5. Check Your Internet Connection

A poor internet connection might be preventing Steam from sending you codes.
Try connecting to a different network or restarting your modem/router.

6. Contact Steam Support

If none of the above solutions work, you can contact Steam Support for assistance.
They can help troubleshoot any issues and provide further support.

Remember: Always be cautious about clicking on links or providing personal information in emails or messages that you're unsure of.

Related Articles