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Why is my voice not audible to the opposite person while talking on my phone in Samsung?

Published in Samsung Phone Call Issues 2 mins read

There are several reasons why your voice might not be reaching the person on the other end of a call on your Samsung phone:

  • Microphone issues: The most common reason is a problem with your phone's microphone. It could be blocked by debris, damaged, or malfunctioning.
  • Software glitches: Sometimes, a software issue can interfere with your phone's microphone functionality.
  • Call settings: Incorrect call settings, like accidental activation of noise cancellation or a muted microphone, can prevent your voice from transmitting.
  • External factors: Loud background noise can make your voice difficult to hear, and poor network connectivity can also affect call quality.
  • Hardware damage: If the microphone is physically damaged, it might not be working correctly, leading to no voice transmission.

Here are some things you can try to troubleshoot this issue:

  • Check for obstructions: Make sure there's nothing blocking the microphone on your phone, like a case or a screen protector.
  • Restart your phone: A simple restart can often fix temporary software glitches.
  • Clean the microphone: Use a soft, dry cloth to gently clean the microphone.
  • Check call settings: Go to your phone's settings and ensure the microphone is not muted and noise cancellation is not activated.
  • Use a different calling app: Try making a call using a different app, like WhatsApp or Google Voice, to see if the issue is specific to the phone app.
  • Test the microphone in other apps: Try recording a voice note or using voice-to-text to see if the microphone works in other apps.

If none of these steps resolve the issue, it might be a hardware problem. You should contact Samsung support or take your phone to a repair shop for further assistance.

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