To get your Ring device working again, start by checking if it's connected to Wi-Fi.
If it's not connected, ensure your Wi-Fi is working, check your Wi-Fi password, and make sure your router is close enough to your Ring device.
If your Ring device is connected to Wi-Fi but still not working, try restarting your router by unplugging it for 30 seconds and then plugging it back in.
If these steps don't solve the problem, you can also try resetting your Ring device. To do this, you'll need to find the reset button on your device and press it for a few seconds. Once the device is reset, you'll need to set it up again.
If your Ring device is still not working, you may need to contact Ring support for further assistance.
Troubleshooting Tips:
- Confirm your Wi-Fi is working: Test your Wi-Fi connection by connecting other devices to your network.
- Check your Wi-Fi password: Ensure you're entering the correct password when connecting your Ring device.
- Check the location of your router: Your Ring device may have a weak Wi-Fi signal if your router is too far away. Consider moving your router closer to your Ring device or using a Wi-Fi extender.
- Check for internet outages: If other devices in your home are not working, there may be an outage in your area.
Additional Resources:
- Ring Support: https://ring.com/support
