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How Do I Restore a Deleted Client in QuickBooks Online?

Published in QuickBooks Online 2 mins read

You can't directly restore a deleted client in QuickBooks Online. However, you can recover a deleted client if you have a backup of your QuickBooks Online data. Here are the steps:

Restoring From a Backup

  1. Download a backup: Go to the Gear icon > Backup in QuickBooks Online. Choose Download backup to save a copy of your data.
  2. Restore the backup: Import the backup file into a new QuickBooks Online company. This will create a new company with all the data from the backup, including the deleted client.
  3. Transfer data: Transfer the client data from the restored company to your current company.

Other Options

  • Contact QuickBooks Support: If you have recently deleted the client and haven't backed up your data, you might be able to contact QuickBooks Support for assistance. They may be able to help you recover the client.
  • Re-create the client: If all else fails, you can manually re-create the client in your QuickBooks Online account. This will involve entering all the client information again, but it's a good option if you need to access the client data quickly.

Example:

Let's say you accidentally deleted a client named "Acme Corp" from your QuickBooks Online account. You can restore the client by:

  1. Downloading a backup of your QuickBooks Online data.
  2. Importing the backup file into a new QuickBooks Online company.
  3. Finding "Acme Corp" in the restored company.
  4. Exporting "Acme Corp" from the restored company.
  5. Importing "Acme Corp" into your original QuickBooks Online company.

This will allow you to recover the deleted client without losing any of their data.

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