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What is in a Stakeholder Register?

Published in Project Management 3 mins read

A stakeholder register is a document that lists all the individuals or groups who have an interest in a project or organization. It is a key tool for project management and helps ensure that all stakeholders are considered and their needs are met.

Contents of a Stakeholder Register

Here are some common elements found in a stakeholder register:

  • Stakeholder Name: This includes the individual's or group's name.
  • Stakeholder Type: This categorizes the stakeholder based on their relationship to the project, such as customer, supplier, or internal team member.
  • Stakeholder Interest: This describes the stakeholder's interest in the project, such as financial, environmental, or social.
  • Stakeholder Influence: This assesses the stakeholder's ability to influence the project's outcome.
  • Stakeholder Expectations: This outlines the stakeholder's expectations for the project, including desired outcomes and acceptable risks.
  • Stakeholder Communication: This describes the preferred communication methods and frequency for interacting with the stakeholder.
  • Stakeholder Engagement Plan: This outlines how the stakeholder will be engaged throughout the project lifecycle.

Benefits of a Stakeholder Register

  • Improved Communication: A stakeholder register helps ensure that all stakeholders are aware of the project's progress and objectives.
  • Enhanced Collaboration: By identifying and understanding stakeholder interests, the register facilitates effective collaboration and stakeholder engagement.
  • Reduced Risks: The register helps identify and mitigate potential risks associated with stakeholder conflicts or unmet expectations.
  • Increased Project Success: By considering the needs and interests of all stakeholders, the register contributes to project success.

Examples of Stakeholders

Here are some examples of stakeholders for a construction project:

  • Customers: The individuals or organizations who will use the building.
  • Contractors: The companies responsible for building the structure.
  • Subcontractors: The companies hired by the contractors to perform specific tasks.
  • Local Residents: Individuals living near the construction site who may be affected by noise, dust, or traffic.
  • Government Agencies: Organizations responsible for issuing permits and ensuring compliance with regulations.
  • Environmental Groups: Organizations concerned about the environmental impact of the project.

Practical Insights

  • The stakeholder register should be updated regularly to reflect any changes in stakeholder information or involvement.
  • It is essential to prioritize stakeholders based on their level of influence and interest.
  • The register should be accessible to all project team members and stakeholders.

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