How Do I Check Email Logs in the Office 365 Admin Portal?

You can check email logs in the Office 365 admin portal using the Exchange admin center. This tool provides detailed information about email activity, including sent and received emails, delivery failures, and spam filtering actions.

Here's how to access and use email logs:

1. Log in to the Office 365 admin portal: Go to https://admin.microsoft.com and enter your administrator credentials.
2. Navigate to the Exchange admin center: In the left navigation pane, click Admin centers, then select Exchange.
3. Access the mail flow logs: Under Mail flow, click View mail flow logs.
4. Filter and search logs: You can use the filters and search bar to narrow down your search based on date range, sender, recipient, subject, and other criteria.
5. Analyze log data: The logs will show you information about the email, including:
   • Sender and recipient email addresses: Identifies who sent and received the email.
   • Date and time of sending and receiving: Provides a timeline for the email activity.
   • Subject line: Helps you quickly identify the content of the email.
   • Status: Indicates whether the email was successfully delivered, bounced, or filtered as spam.
   • Reason for failure: Explains why an email failed to deliver, if applicable.

Note: Access to email logs may be restricted based on your role and permissions in the Office 365 environment.