The answer to this question depends on the size and structure of the hotel. However, some common positions that are typically higher than a hotel manager include:
General Manager
- The general manager is responsible for the overall operation of the hotel, overseeing all departments and reporting to the hotel owner or board of directors.
- They are responsible for setting strategic goals, managing budgets, and ensuring guest satisfaction.
Regional Manager
- A regional manager oversees multiple hotels within a specific geographic area.
- They are responsible for ensuring that all hotels within their region meet company standards and achieve performance goals.
Vice President of Operations
- This position is often found in larger hotel chains and is responsible for overseeing the operations of multiple hotels or regions.
- They may report to the CEO or COO of the company.
Chief Operating Officer (COO)
- The COO is responsible for the day-to-day operations of a hotel company, including overseeing all departments, setting budgets, and ensuring profitability.
- They report directly to the CEO.
Chief Executive Officer (CEO)
- The CEO is the highest-ranking executive in a hotel company and is responsible for the overall direction and strategy of the company.
- They are responsible for setting the company's vision, making major decisions, and ensuring the company's success.
Other positions that may be higher than a hotel manager, depending on the specific hotel:
- Director of Sales and Marketing
- Director of Human Resources
- Director of Finance
- Director of Food and Beverage