The Keychron K7 doesn't have an auto sleep feature. It's a mechanical keyboard, and these typically don't have built-in sleep modes.
Here's why you might be experiencing this issue:
- Software Misunderstanding: You might be mistaking a feature of your operating system or a third-party software for the Keychron K7's functionality.
- Power Saving Settings: Your computer's power settings might be causing your keyboard to go into a low-power state.
- Bluetooth Connection: If you're using the K7 in Bluetooth mode, the connection might be dropping due to power saving features on your device.
To troubleshoot this, you can try the following:
- Check your operating system settings: Look for power saving options related to USB devices or keyboards.
- Disable power saving features for Bluetooth devices: If you're using Bluetooth, check your device's settings for power saving options for Bluetooth peripherals.
- Try a different USB port: If you're using a wired connection, try plugging the keyboard into a different USB port.
If none of these solutions work, you might need to contact Keychron support for further assistance.
