If your Turtle Beach headset mic isn't working on your PS4, there are a few things you can try to fix it:
1. Check the Connections
- Verify the headset is plugged in correctly: Ensure the headset's audio cable is securely connected to the PS4 controller's audio jack.
- Try a different audio jack: If your PS4 controller has multiple audio jacks, try plugging the headset into a different one.
- Test the headset on another device: Connect your headset to a different device, like a computer or smartphone, to confirm if the mic is working.
2. Adjust the Mic Settings
- Check the PS4 audio settings: Go to Settings > Sound and Devices > Output Device and make sure your Turtle Beach headset is selected as the output device.
- Check the headset's mic mute switch: Ensure the mic mute switch on your headset is not engaged.
- Adjust the mic volume: Some Turtle Beach headsets have a mic volume adjustment dial or button. Try adjusting the volume level.
3. Update Firmware
- Check for firmware updates: Some Turtle Beach headsets require firmware updates to ensure proper functionality. Visit the Turtle Beach website and download the latest firmware for your headset model.
4. Reset the Headset
- Reset your headset: Some headsets have a reset button. Consult your headset's manual for instructions on how to reset it.
5. Contact Turtle Beach Support
- Seek professional help: If none of the above solutions work, contact Turtle Beach customer support for further assistance.
By following these steps, you can troubleshoot and resolve most common mic issues with your Turtle Beach headset on PS4.
