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What happens if you miss DPD?

Published in DPD Delivery Issues 2 mins read

If you miss a delivery from DPD, they will attempt to deliver your package again. The next step depends on your location and DPD's policies:

  • First attempt: DPD will attempt to deliver your parcel again on a different day.
  • Second attempt: If you miss the second attempt, DPD may leave a card with instructions on how to reschedule your delivery or collect your package from a local pickup point.
  • Subsequent attempts: Depending on your location, DPD may have different policies regarding subsequent attempts. In some regions, they may attempt delivery multiple times, while in others, they might return the package to the sender after a few failed attempts.

Some common scenarios:

  • Missed delivery but you were home: If you were home but the delivery person didn't attempt delivery, you can contact DPD to investigate.
  • Delivery left in an unsafe place: DPD may leave your package in a safe place at your address if you have provided instructions. However, they are still responsible for the package until you have received it.
  • Delivery left at a pickup point: If you cannot be home to receive the package, DPD will attempt to deliver it to a local pickup point. You can then collect your package from the designated location.
  • Package returned to the sender: If your package is not delivered after a certain number of attempts, DPD may return it to the sender. You will need to contact the sender to arrange redelivery.

It is important to check DPD's website or contact them directly for specific information regarding missed deliveries in your region.

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