Metacommunication is communication about communication. It refers to the unspoken messages and cues we send and receive alongside our words.
Here's an example:
Imagine you're having a conversation with a friend about a stressful event at work. You might say, "It was a tough day at the office." However, your friend might notice you're speaking in a hushed tone, avoiding eye contact, and fidgeting with your hands. These nonverbal cues are metacommunication, providing additional information about your emotional state and how you want your friend to interpret your words.
Here are some other examples of metacommunication in real life:
- Tone of voice: A sarcastic tone can change the meaning of a statement completely.
- Body language: Crossing your arms can signal defensiveness or disagreement.
- Facial expressions: A smile can convey friendliness, even if the words being spoken are neutral.
- Eye contact: Avoiding eye contact can indicate shyness, discomfort, or a lack of interest.
Metacommunication is essential for effective communication because it allows us to understand the underlying meaning behind words and helps us build stronger relationships.
